Order information and returns
Terms and Conditions
Ordering and delivery time
The jewelry is made to order. After receiving your payment, the order will be sent within two weeks. Depending on the destination, the following delivery times apply: Netherlands: delivered within 3 working days. Europe: delivered within 3 weeks. I send orders by registered mail.
Since the jewelry is made to order, it can only be returned in the event of a technical defect. I can only take back products that are otherwise unworn and undamaged.
If you want to return a product, you always have to contact Dutch Jewel Design first.
Mention at least your full name and order number and the reason you want to return the product. Postage costs for returning a tailor-made piece of jewelry are at your own expense and at your own risk.
Dutch Jewel Design
1338 RJ Almere
Prices and payments
All prices mentioned on this site are in euros and include VAT. The shipment is free. Unless agreed otherwise, all payments will be made in advance by means of ideal, credit card or Paypal.
Warranty and liability
Information and images on this site are displayed as accurately as possible. Deviations can not be a reason for compensation and / or dissolution.
All jewelry meets the normal requirements of usability. If defects occur during normal use, this will be repaired free of charge. Dutch Jewel Design will determine whether the guarantee applies and determines the method of repair and shipping. Our warranty can not be claimed if the defect or wear is the result of negligent use or if the wear can be considered as normal.
Dutch Jewel Design can not be held liable for damage or other matters that occur during shipment. The delivery times mentioned are an indication and do not apply as a fixed term. Exceeded delivery times do not entitle the customer to compensation or cancellation of the order.
Dutch Jewel Design reserves the right to change or supplement the aforementioned conditions.